Can I return my items for a refund? Lottie Pearls is made to order and does not excpet returns for refunds.
What do I do if I recieved a damaged product? Please take a photo of the damaged product to send to us within 3 buisiness days of recieving the item along with a brief discription of what is damaged. Once we recieve that email we will be in touch within 2-3 buisness days.
How long does it take to recieve my item? Lottie Pearls is made to order. Please allow 2-3 weeks for shipping. Most orders are sent out within 2-3 business days.
Are Lottie Pearls pearls real? No. Lottie Pearls uses high quality faux pearls to create unique jewelry for your beloved fur friends.
